How to start a moving company in Kenya

2024 How to Start a Moving Company in Kenya

How to Start a Moving Company in Kenya

How to Start a Moving Company in Kenya

How to Start a Moving Company in Kenya: To start a moving company in Kenya can be a lucrative opportunity, particularly for individuals with prior experience in the moving industry. Establishing your own moving business provides the freedom of being your own boss and offers a level of flexibility that may not be available in traditional employment. You can initiate your business with as little as one moving truck or even a with no truck.

Moving can be overwhelming, requiring significant time, energy, and resources. That’s why many people in Kenya turn to moving companies in Kenya for assistance when relocating from their homes. Entrusting this task to professionals ensures a seamless, efficient, and stress-free experience. Before embarking on starting a moving company in Kenya, it’s essential to understand the benefits it can offer you. Once you’ve determined this, you’ll need to create your moving company business plan, obtain your business license, acquire the necessary equipment, and begin operations.

1. Research about the Market

Before getting involved in the moving industry, conduct comprehensive research to grasp the market demand, competition, and opportunities in Kenya. Determine your target market, whether it’s residential, commercial, or both, and evaluate the demand level in your chosen area.
Investigate the moving industry in Kenya, including the range of services provided, pricing, and customer preferences. Identify existing moving companies in your region and analyze their strengths, weaknesses, and service offerings. Look for gaps in the market that you can fill.
Understand the demographics and requirements of your target market, whether they are individuals, families, businesses, or specific industries.

2. Create a Business Plan:

A business plan is essential for guiding you through the process of starting and operating a moving company in Nairobi. It enables you to understand the requirements of your new venture, allowing you to address challenges proactively before they become issues. When crafting a business plan, there are several key components to include.

You’ll begin with the executive summary, which is the most crucial section of your plan. This section outlines the overall vision and goals of your company, along with the strategies to achieve them. It should also provide an overview of the market demand for your services and the financial potential of the business.

Following the executive summary is the company overview. While you may have decided to start a moving company in Kenya, you’ll also need to determine the specific types of moving jobs you intend to undertake.

3. Obtain the necessary licenses and permits.

To operate legally in Kenya, you must register your business and acquire the necessary licenses and permits.

Business Registration: Register your moving company in Nairobi with the Registrar of Companies in Kenya. Select an appropriate business structure, such as a sole proprietorship, partnership, or limited liability company (LLC). The registration fee is approximately Ksh. 1,000 in Kenya.

Business Permit: Obtain a business permit from the county government where your business will operate. This permit authorizes you to conduct your moving business legally within that jurisdiction. It is essential to ensure that your company is fully registered to avoid government interventions. Therefore, when starting a moving company in Kenya, it is crucial to comply with government regulations.

4. Establishing Your Business Operations

Once your business is legally registered, it’s time to set up your operational structures for smooth business management. Below are some steps to set up your business structure for the operations of your moving company:

Business Location: Customers need a specific location to visit if they want to inquire about moving services. It’s crucial to secure a suitable location for your office and storage facilities. Ensure that your storage space is secure, climate-controlled, and easily accessible.

Equipment and Vehicles: Invest in moving equipment such as trucks, dollies, packing supplies, and safety gear. Purchase or lease reliable vehicles for transporting goods.

Staffing: Hire and train staff, including drivers, movers, and administrative personnel. Ensure that your employees are skilled, reliable, and customer-focused. Well-trained employees help prevent risks and accidents while handling customers’ items.

5. Develop a pricing model

Before setting your prices, it’s essential to understand your competitors’ pricing while ensuring your pricing structure allows you to maintain profitability. Understanding your costs is crucial. Start by considering employee wages, daily operating expenses, insurance, taxes, fuel, maintenance, and any other expenses, regardless of size.

After calculating your expenses and researching competitor pricing, determine how to price your moving services. Several common factors influence mover prices in Kenya, so it’s important to consider these factors when providing a quote to customers to avoid losses.

To attract customers, you’ll need to invest in marketing and promotion. Here are some effective strategies for marketing your moving company in Kenya:

  1. Create a Professional Website: Develop a professional website that highlights your services, pricing, testimonials, and contact information.

  2. Search Engine Optimization (SEO): Optimize your website for search engines to enhance visibility. Consider hiring an SEO company in Kenya to improve your ranking on search engines like Google.

  3. Social Media: Utilize platforms such as Facebook, Instagram, and LinkedIn to showcase your services, share customer testimonials, and engage with potential clients.

  4. Google Ads: Consider investing in Google advertising to reach a broader audience online. Google Ads services typically range from Ksh 5,000 to Ksh 50,000 per month depending on your bugdet. Contact a reputable digital marketing company to assist you in setting up Google Ads and attracting clients online.

6. Moving equipment 

One of the must-have equipment that you need to have to start a moving company is a van or a truck. You can choose to buy a moving truck or hire from reliable sources. Other equipment’s required for moving services include:

  • Furniture belts
  • Moving blankets/moving pads
  • Wrapping dollies
  • Packing materials e.g boxes of different sizes
  • Tie downs and ramps for your truck.

Look for a good moving equipment supplier and make sure that they are reputable and can provide you with these moving equipment on a good deal.


Starting a moving company in Kenya has several advantages. You can begin on a small scale by moving items for your neighbors or friends in your area before expanding your business further. Additionally, it’s relatively easy to receive referrals in this industry, particularly if clients are satisfied with your moving services in Nairobi.

While starting a moving company in Kenya requires careful planning, investment, and dedication, with the right approach, you can establish a successful and profitable business that meets the needs of individuals and businesses in your community.

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